Cannot record
If recording will not start, check login status, permissions, and browser support first.
Answer
The most common causes are missing permissions or plan restrictions.
What to try
1. If you're a guest: Login is required (recording is available on Free and Pro plans) 2. Check that the browser has camera and microphone permissions 3. Update your browser to the latest version 4. Try a different browser (Safari is recommended on iOS) 5. Reload the page and try again
Notes
- Recording is available up to 30 seconds on Free and 180 seconds on Pro
- Recording is processed on your device
- Supported browsers: Chrome / Edge / Safari (iOS) / Firefox
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